Privacy policy

Privacy Policy

At Decoren, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from www.decoren.com.au.

Information We Collect

We collect two types of information when you use our website:

1. Device Information – Automatically collected when you browse our site, including:

• Web browser type and version

• IP address and time zone

• Cookies and log files (tracking site interactions)

• Web beacons, tags, and pixels (recording browsing behaviour)

2. Order Information – Collected when you make or attempt to make a purchase, including:

• Name, billing, and shipping addresses

• Payment details (including credit card numbers)

• Email address and phone number

Together, this constitutes your Personal Information.

How We Use Your Personal Information

We use the information we collect to:

• Process and fulfil orders, including payments, shipping, and confirmations

• Communicate with you regarding orders or customer support

• Screen for fraud or potential security risks

• Optimise our website, improving user experience and marketing efforts

• Provide personalised marketing, where consent is given

Sharing Your Personal Information

We may share your information with trusted third parties to support our business operations:

• Shopify powers our store — Shopify Privacy Policy

• Google Analytics tracks how users interact with our site — Google Privacy Policy

• Advertising platforms, such as Facebook, Google, and Bing, for targeted ads

You can manage or opt out of targeted advertising:

• Facebook Ads Settings

• Google Ads Settings

• Bing Ads Settings

For broader ad opt-outs, visit the Digital Advertising Alliance.

Do Not Track (DNT)

Our website does not alter its data collection practices in response to DNT signals from your browser.

Your Rights

If you are a resident outside Australia, you may have rights under your local data protection laws to access, correct, or delete the personal information we hold.

• To exercise these rights, please contact us at contact@decoren.com.au.

Data Retention

We retain your Order Information for our records unless you request its deletion.

Minors

Our website is not intended for individuals under the age of 18.

Policy Updates

We may update this policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be available on our website.

Contact Us

If you have any questions or concerns regarding this policy or how we handle your personal information, please contact us at:

Email: contact@decoren.com.au
Mail: 22 Yaldara St, Carseldine, QLD, 4034 Australia.