Shipping policy
Shipping Information
We are based in Brisbane, Queensland, and use Australia Post to dispatch our products Australia-wide. We are committed to providing a reliable shipping experience and ensuring your order is carefully prepared and dispatched as quickly as possible.
Shipping Options
Standard Shipping (Australia-wide with tracking)
Standard shipping is available on all orders and includes tracking for your peace of mind.
-
Orders under $50: $15 shipping
-
Orders between $50 and $100: $25 shipping
-
Orders over $100: $35 shipping
Express Shipping (Australia-wide)
Need your order sooner? Express shipping is available on all orders for faster delivery.
-
Orders under $50: $20 shipping
-
Orders between $50 and $100: $30 shipping
-
Orders over $100: $40 shipping
For urgent delivery enquiries, please contact us via email at decorenstore@gmail.com or by phone at 0432 717 563.
Shipping and Handling Times
Orders are dispatched within 1–2 business days. Once your order has been dispatched, you will receive tracking information via email so you can monitor your delivery progress.
Estimated Delivery Times for Queensland
Delivery times vary depending on your location and Australia Post processing times. As a general guide:
Metro Queensland areas: 2–4 business days after dispatch
Regional Queensland areas: Delivery may take longer depending on the destination
Please note that delivery timeframes are estimates only and may vary during peak periods, public holidays, or due to circumstances outside of our control.